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Contactless coffee – the future of coffee retail

We all love to grab a great coffee, but have our attitudes towards our beloved coffee shops changed in the new normal? In recent months, hygiene has understandably been at the forefront of our minds due to the Covid-19 pandemic. It’s inevitable that an increased focus on cleanliness and safety will continue long after the pandemic is over, but how can coffee retail outlets create a comfortable and secure environment for customers and staff to enjoy?

From cafes to service stations to university campuses – providing great coffee is vital, but there are new considerations to add to the mix.  Will customers need to touch any buttons or shared surfaces to order their coffee? How much contact will they need to have with a barista? Will consumers need to wait in a crowded area to collect their coffee? How will customers pay?

These are all valid questions that need to be considered. Sure, there are practical considerations to be taken into account such as social distancing and hand sanitising. But what if the coffee experience itself could be completely contactless and touch-free

In this blog we explore five ways the coffee retail sector will adapt to deliver the contactless coffee experience of the future.

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voice control coffee mcahine

“Hey Siri, it’s coffee time!” Scanomat takes touchless coffee experience to a level on its own with Siri-enabled voice control for TopBrewer.

Scanomat, the innovating Danish manufacturer of premium coffee experiences who brought us the world’s first app-controlled professional coffee machine, TopBrewer, almost 10 years ago, has taken its user experience to a whole new level with the launch of TopBrewerVoice – a Siri enabled shortcut that will allow users to seamlessly order their favourite premium coffee using just their voice through their iPhone, AppleWatch and AirPod devices.

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Scanomat UK expands London team with two appointments

Innovative coffee solutions provider, Scanomat UK Limited has today announced that it has expanded its London team following a succession of growth in the capital and across the UK since the business launched 10 years ago.

Despite the global COVID-19 pandemic and UK lockdown, Scanomat is experiencing increased demand for it’s flagship product, TopBrewer, due to its ‘touchless’ app-control technology, minimalist design and CoffeeCloud remote management, aligned with businesses preparing to create safer, more reassuring environments for staff and customers as they adapt to a ‘new normal’.

The expansion sees two appointments, Ellie Corkery and Tom Martin, who will be joining Scanomat’s Business Development team based in London. Both recruits will be responsible for helping to grow the TopBrewer brand across workplace, hospitality and retail sectors, whilst offering a fantastic level of service to Scanomat’s new and existing high profile clients.

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The future of a reassuringly great coffee experience is touchless

Coffee and refreshment points, whether in an office, hotel or coffee shop, are a place where people would normally naturally gather and frequent.  But with a multitude of commonly shared appliances to navigate and a myriad of buttons to press, they can seemingly be a place for germs to collect and linger.

At Scanomat, we have been thinking carefully about the ways in which TopBrewer is designed to create a secure and comfortable experience for employees, visitors and consumers to enjoy premium barista-quality coffee safely and at a distance.  Here is a summary of how TopBrewer, through individual user control and existing inbuilt smart tools, is enhancing the built environment to help businesses create a safer, touchless coffee experience for everyone. These tools are already available right now within the TopBrewer ecosystem – and they’re free, so why not take advantage of them!

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