“The service provided by the Scanomat UK team is incredible. Any issues can usually be resolved over the ‘phone. On the rare occasion that we do need an engineer, they are so quick to respond.”
“One year on, we have only received positive feedback and have been impressed by the support received from the Scanomat UK team. Over 76,000 drinks have been dispensed in the last 12 months, representing a 200% increase in the volume of drinks consumed compared to our previous machine.”
“We have been really impressed by the TopBrewer performance and coffee quality, but also the impeccable service and support received by the local Scanomat team in Ireland. We wouldn’t hesitate to recommend TopBrewer to other clients.”
"TopBrewer really ticked all the boxes for us in terms of style, quality and CSR. Our go-live was very smooth and we have been delighted with the exceptional service provided by Marcin from the Scanomat Ireland support team. Our exciting, new TopBrewer coffee experience has already gained high approval from staff (and clients).”
“The helpful barista training and after care support provided by Scanomat staff has been second to none and has really helped our team to become comfortable with operating and maintaining the TopBrewer machines on a day to day basis.”
"The Scanomat team provided some great advice on the implementation and drink selection, which means that we now have all the fun stuff as well as a stylish system that consistently delivers a fantastic range of speciality coffees”.
“We are more than happy to recommend TopBrewer to other companies. It is really easy to maintain and, on the rare occasion that we have a problem, it is fixed very quickly. In fact, the TopBrewer literally runs itself!”
"I have been really impressed with the service provided by the Scanomat team and the reliability of the TopBrewer. The speed of response from the technical team and the help desk has been fantastic. Our Account Manager and Customer Experience Manager have been extremely helpful and visit us regularly to make sure everything is operating smoothly.”